Frequently Asked Questions

You can book an appointment online at haircuttery.com. Simply log in to your profile or register for an account and use our “Find a Salon” page to locate and book with your salon of choice.

Once you have an account, you can select a preferred salon, view your upcoming and past appointments, and more.

Another easy way to book an appointment online is via our Hair Cuttery app. You can download it here (iOS) or here (Android).

The app allows you to book, reschedule, and cancel appointments directly from your mobile device.

Need to reschedule your appointment? No problem!

Please log into your Hair Cuttery profile and use our mobile app or website to reschedule your appointment to a time that works best for you.

The app and website allow you to book, reschedule, and cancel appointments directly from your mobile device!

We will never charge any rescheduling or cancellation fees. Your Salon Professional is also happy to assist you in finding another time for your visit.

Yes, all our locations offer walk-in availability and same-day scheduling. However, we recommend booking ahead to ensure a spot, as availability may vary.

We kindly ask that you do not bring your products. Our salons use professional, high-quality products that are specifically chosen to ensure the best results for your hair. Our Salon Professionals are trained to work with these products to give you the best possible experience and outcome.

Prices vary by location due to regional differences and a tiered pricing system based on stylist experience. Our stylists are categorized as Salon Professionals, Designers, Senior Designers, and Master Designers. This system reflects their experience and demand. We continually train and develop our stylists to ensure you receive exceptional service at every level

Yes, we offer various promotions!

Check out our current Hair Cuttery promotions here.

To stay updated on the latest deals, sign up for our email newsletter and become an insideropens a new window.

Yes, our Salon Professionals are trained to handle a range of hair types and textures. Whether your hair is fine and straight, thick and wavy, or tightly curled, we have stylists who can cater to your needs.

Feel free to discuss your hair’s unique requirements with us. We offer free consultations in-salon or over the phone. 

Yes, Hair Cuttery is a full-service salon. We offer color, treatments, styling, waxing, and extensions in addition to haircuts.

Explore our full range of services here.

You can find our salon locations here.

A long hair charge may apply to services for longer or thicker hair, as these require more time and product. Some services that might include this charge are color, perms, blow dries, and styling.

Products and tools in unopened packaging may be returned or exchanged within 30 days of purchase with an original receipt or purchase verification in our salon system. Refunds are issued to the original form of payment.

Yes, we offer free consultations!

You can have a consultation over the phone or in-person at the salon. Our Salon Professionals will ask the right questions to give you the best recommendations for your desired outcome

At Hair Cuttery^®, we provide full-service, value-priced salon experiences for the entire family, including cuts, color, styling, and texture services. Our skilled stylists are committed to enhancing your unique style and boosting your confidence.

Learn more about us on our About Us page. 

Hair Cuttery Family of Brands (HCFB) is the official home of Hair Cuttery^®, Bubbles^®, and CIBU^®. As a multi-brand company of hair salons and professional styling products, HCFB provides an affordable indulgence for all. Putting our stylists at the heart of our business allows us to embrace a hospitality-driven approach to hair care.

After relaunching in 2020 with a mission to create human connections by giving the confidence of style, our company empowers thousands of Salon Professionals to deliver exceptional Guest service. HCFB continues to transform the beauty industry by adopting tech solutions that personalize the Guest experience inside and outside of the salon. We are the everything hair experience for your entire family. For more information, visit www.haircuttery.com and www.bubblessalons.comopens a new window.

Cibu^® is our high-performance, professional haircare line, developed by our Salon Professionals, featuring color-safe, paraben-free formulas tailored to every hair type, and is available for purchase in all Hair Cuttery and Bubbles salons as well as online at mycibu.comopens a new window, offering ingredient-rich, intentional beauty that enhances your hair’s natural beauty while simplifying your routine.

You can purchase Cibu products in-salon at any Hair Cuttery or Bubbles location, or online at mycibu.comopens a new window.