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Frequently asked questions from our customers
1. Can I get a perm even though I have naturally wavy hair?
Yes, you can opt for more curls adding more definition to what you may have or simply to remove frizz, by perming on larger rods.
2. Can I straighten my color treated hair?
Yes, as long as it is no more than 2 levels lighter than your natural haircolor.
3. Can I get a straightener on my permed hair cause I don't want it curly anymore?
Yes, as long as the condition of your hair is good. Not recommended for double processes hair. (More than one chemical process is evident)
4. How do you know what shampoo and conditioner I need?
The prescription for your hair would depend on history. Have you had chemical services? Do you use heat everyday? The texture of your hair also plays a vital role in what regime your hair would most be benefited. A professional can make suggestions based off these analysis.
5. Can I get a no fuss no muss hairstyle and still look good?
Absolutely you can! Many styles these days are created for less effort!
6. Can I use a round brush without getting it stuck in my hair?
The secret to using a round brush is really pretty simple. Simply unroll the same way you put it in. Do not roll the hair up to the scalp, and try to pull. Always unroll before you attempt to pull it away from the hair.
7. Can I get highlights that don't look like highlights?
Not all highlights need to be dramatic. Talk with your professional about more natural highlights.
8. Can I highlight my grey hair vs. coloring it for coverage?
You can highlight grey hair to blend, however highlighting will not cover it. Why not try a few highlights over your colored grey to give an added dimension!
9. What can I do with my heavy hair?
You have many options. Consult with a professional about possible layering that can take off some of the weight throughout the interior of your design not necessarily changing the appearance.
10. Why does professional hair color take so long to process?
SCIENCE! As professionals, maintaining the integrity of your hair is #1 priority. The more time it takes to change the scientific structure of the hair, the chances of damage are minimized.
11. Why are professional products different from drugstore products?
There are many reasons. Professional products are far more concentrated than otc products. The molecules that are responsible for replenishing lost moisture and protein are smaller which ensures better delivery into the hair structure.
12. What is demi-permanent hair?
Demi permanent hair color acts similar to semi-permanent hair color, however producing a longer lasting effect. Demi- Permanent hair color uses a lower volume catalyst to gently swell the cuticle to drive the color molecules into the cortex of the hair. This produces longevity in the color.
13. Why does the weather affect my hair?
Humidity! The moisture molecules floating around in the air attract to porous material. You hair is porous which will absorb the moisture- thus undoing what you did!
14. Why do my highlights turn gold/brassy?
Melanin/ Pigment molecules in the hair, which are responsible for the color! Pheomelanin which creates the red/ yellow pigment is fragmented during the lightening process. These tiny fragments can actually regroup after time to reform the warm tones that make hair appear gold/ brassy. Try using a color enhancing shampoo such as Shades EQ Platinum Ice to help minimize the gold tones.
15. I've been highlighting my hair for years, why do the ends look all one color vs. highlighted?
After many highlighting services, all of the ends are probably the same highlighted color. Every few highlighting service, consult with your professional about placing some low- lights in between some of those highlights to keep the depth. Low lights will also act as a shadow to those highlights, making them appear new again!
16. If I color my hair how often do I need it retouched?
It really depends on how fast your hair grows. Once you begin to see the regrowth, you know its time! Consult with your professional about using a non ammoniated glaze to refresh those tired ends instead of using the same formula as the re touch. This will aid your color in less fading and keep that great healthy shiny hair!
17. Does color damage your hair?
If a professional service is sought, damage is reduced to minimal if any. Discussing the process with a professional will eliminate any concerns you have. If it doesn't you should seek other advice. There are many professional choices today. Some of the products can actually seal the cuticle and add shine, and enhance the condition of your hair, such as Redken Shades EQ color gloss.
18. How do I get my hair to flip out?
Start by consulting with a professional! Having the right design (cut) can make your life a whole lot easier!
19. Why does my hair look so much better when I leave the salon, but I can never get that same look?
Professionals do this everyday! Although there are several ways to reproduce the same results at home. Be sure to use exactly what was used in the salon. Pay attention to the techniques your stylist does, and ASK questions! By communicating with your stylist, even on finishing techniques you will build a better relationship! Any professional will want you to duplicate their efforts at home- it is advertisement for them! The better you do your hair- the more people will notice!
20. Why can I do for my dry scalp in the winter?
Try Paul Mitchell Tea Tree shampoo. Also- hot water can be the cause of dryer scalp and skin. When the weather turns cold, we are more likely to use a hotter temp water. Be sure to take extra care during the winter months.
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